How to Fix AnyDesk Not Connecting to Mac Issue [Simple Guide]
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While working remotely, it’s common to rely on tools like AnyDesk to access a Mac from another location. However, users may occasionally face frustrating connection issues like AnyDesk not connecting to Mac.
Why is My AnyDesk Not Connecting to Mac?
Recently, I encountered a persistent connection termination error while trying to connect to a Mac using AnyDesk. After some troubleshooting and research, I discovered that macOS privacy and security settings, particularly on Catalina and Mojave, play a crucial role in enabling successful remote access. This article will walk you through the steps needed to resolve these issues and ensure that AnyDesk works smoothly on your Mac.
On the Mac side, it shows (macOS Catalina requirements):
Troubleshooting AnyDesk Not Connecting to Mac
From macOS Catalina onwards, AnyDesk requires permissions for control and recording. In the main window of AnyDesk under AnyDesk- ID/Alias, a prompt will be displayed if AnyDesk detects that these permissions have not been granted. Clicking “Configure” will open the correct settings page.
You need to enable AnyDesk under “Accessibility” and “Screen Recording”. This can be done manually by going to “System Preferences” > “Security & Privacy” > “Privacy”, and then enabling “Accessibility” and “Screen Recording”.
Once the Accessibility and Screen Recording configurations are done, it should work properly.
Additionally, the requirements for macOS Mojave:
Starting from Mojave, every macOS version requires AnyDesk to control a device explicitly. Upon the first launch, a message will be displayed to accept this operation. If this message is rejected, you can manually change the settings by adding “AnyDesk” to the trusted applications list under “System Preferences,” “Security & Privacy,” “Privacy,” and “Accessibility.”
Conclusion
If you’re experiencing AnyDesk not connecting to Mac, the problem likely stems from missing system permissions. For macOS Catalina and newer, ensure AnyDesk is granted access under “Accessibility” and “Screen Recording” in System Preferences. For Mojave, confirm that AnyDesk is added to the list of trusted apps. Adjusting these settings should resolve most connection problems.